Magicgate Software's Kiosk Podcast

Episode 2 -- February 8th, 2006

The Kiosk Podcast Want to know how to produce a kiosk project? Hardware, software, techniques, programming, etc. All covered here! We encourage you to send us your feedback and topic ideas. You can do this by emailing us at HERE, using our form below or by calling our Kiosk Comment Hotline at 954-762-7962.

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This Week's Shownotes

This Week's Shownotes:
The Kiosk Podcast Episode Two, February 8th, 2006

Greetings
Contact Info
“Lead you customers” did not mean to steal your customers.

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News:
Self-Service & Kiosk 2006 show in Orlando (Double Tree) February 13-14: www.selfservicekiosk.com

PMA 2006 Photo Kiosk Central, Orange County Convention Center in Orlando, Florida Feb 26-March 1st: www.pmai.org/pma2006

10th Annual KioskCom at the Mandaly Bay, Las Vegas NV, April 10-12
This year’s event focuses on how kiosks address and solve an organization’s business challenges and how to gain executive buy-in and funding.

Interesting Statistics

Track 1: Revenue Generation
Track 2: Business Solutions
Track 3: Improving the Customer Experience

Express Tour of Las Vegas, Wednesday, April 12th
Link: www.kioskcom.com

Make sure you start designing your kiosk that are ADA compliant for users with physical impairments. A stricter interpretation of the Americans with Disabilities Act or ADA may mandate this in the future but as Kerry Bodine says, and I quote “most importantly, it’s just the right thing to do” More info can be obtained at www.ada.gov

This would be an important question to ask your next kiosk development company. This page will discuss the physical aspects of the kiosk and how to comply with the act and as for the software side of it, visit section508.gov for information on how your software can be 508 compliant.

Kiosk Resource of the week:
www.SelfServiceWorld.com

Weekly Kiosk Experience:
Kaufland Stores, Austrian grocery store company, Bottle Return System

Featured Hardware:
Neuron Electronics, Inc – Magstripe Technology
www.neuron-usa.com

Featured Enclosure:
Touchsystems.com

Listener Feedback:
Two Emails
Who were the judges for the Kiosk Awards that were talked about in Episode one? (From Amy):
Lief Larson, founder and former publisher of Kiosk Magazine
Francie Mendelsohn, president, Summit Research Associates
Tamara Mendelsohn (no relation to Francie), Forrester Research
Peter C. Honebein, PH.D, co-auther “Creating Do-It-Yourself Customers”
Gary Pageau, group executive, Photo Marketing Association.

Closing Remarks

Contact Info, kiosk@magicgate.com, 954-762-7962, http://www.magicgate.com/podcast/

Don’t forget our other podcast, The Director Podcast

What to expect next: Hopefully be reporting from the Self Service and Kiosk show in Orlando and getting some interviews from the organizers of the convention along with some hardware and software manufactuers. Signing off, this has been Skip Kimpel from Magicgate Software telling you to always remember to create a kiosk with a user in mind.

Have Ideas For A Future Podcast? Do you have a comment about THIS Podcast?
Submit your ideas to us today. If it fits within our theme, we will research and do a podcast based upon your idea. A perfect way to get your questions answered directly.